Thank you for shopping with SIGMEDS (sigmeds.com). Your health and satisfaction are important to us.
Non-Returnable Medicines
Due to safety and hygiene reasons, medicines once sold are generally non-returnable. We request customers to check the order carefully before confirming the purchase.
Damaged or Wrong Product
If you receive a damaged, defective, or wrong product, please contact us within 24 hours of delivery with your order details and product images.
After verification, we may offer:
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Replacement of the product, or
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Refund to the original payment method or wallet.
Expired Products
If any product received is expired or close to expiry, please inform us immediately. After verification, we will arrange a replacement or refund.
Return Conditions
For eligible returns:
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The product must be unused and in original packaging.
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The invoice/bill must be available.
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The request must be made within the allowed time.
Refund Process
Once the return request is approved, the refund will be processed within 5–7 working days.
Contact Us
For return or refund requests, please contact us through our website:
Website: sigmeds.com
We are committed to providing 100% genuine medicines and trusted healthcare products.