Sigmeds > Terms & Conditions

Terms & Conditions

Last Updated: 24 June 2026

Welcome to Sigmeds. By downloading, accessing, or using the Sigmeds mobile application and website, you agree to comply with and be bound by these Terms & Conditions.

1. Acceptance of Terms

By using Sigmeds, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our services.

2. About Sigmeds

SigMeds is an online pharmacy and healthcare platform that enables users to:

  • Order medicines and healthcare products.
  • Access health-related information.
  • Connect with nearby pharmacy partners.
  • Manage orders and deliveries.

3. User Eligibility

  • Users must be at least 18 years old or use the platform under parental supervision.
  • Users must provide accurate and complete information during registration.

4. Account Responsibility

  • You are responsible for maintaining the confidentiality of your account credentials.
  • Any activity conducted through your account shall be deemed your responsibility.

5. Medicine Orders

  • Prescription medicines may require a valid prescription from a registered medical practitioner.
  • Sigmeds reserves the right to verify prescriptions before processing orders.
  • Orders may be cancelled if prescription requirements are not met.

6. Pricing and Payments

  • All prices are displayed in Indian Rupees (INR).
  • Prices may change without prior notice.
  • Payments can be made through available payment methods within the app.

7. Delivery

  • Delivery timelines are estimates and may vary due to location, weather, or operational circumstances.
  • Sigmeds is not liable for delays beyond its reasonable control.

8. Cancellation and Refund

  • Orders may be cancelled before dispatch.
  • Refunds will be processed according to our Refund Policy.
  • Certain products may not be eligible for return due to legal or safety reasons.

9. Health Information Disclaimer

  • Information provided on Sigmeds is for informational purposes only.
  • It should not be considered medical advice, diagnosis, or treatment.
  • Always consult a qualified healthcare professional for medical concerns.

10. Prohibited Activities

Users shall not:

  • Use the platform for unlawful purposes.
  • Upload false, misleading, or fraudulent information.
  • Attempt unauthorized access to the app or servers.

11. Intellectual Property

All content, trademarks, logos, graphics, and software associated with Sigmeds are the property of Sigmeds and protected under applicable laws.

12. Limitation of Liability

Sigmeds shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the platform.

13. Privacy

Your use of the platform is also governed by our Privacy Policy.

14. Modification of Terms

Sigmeds reserves the right to modify these Terms & Conditions at any time. Updated terms will be posted within the application.

15. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

16. Contact Us

Sigmeds 
Phone: +91 8601 228001
Email: support@sigmeds.com
Website: Sigmeds

By using Sigmeds, you acknowledge that you have read and agreed to these Terms & Conditions.

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